$ python3 microsoft-agent-academy/scripts/run_handoff_copilot.py --case CASE-M365-HANDOFF-004
[case] CASE-M365-HANDOFF-004 / M365-2187
[mode] Copilot-style handoff: preserve evidence, approval, cost, and resume instructions
[agent] current=support-copilot-agent next=human-support-manager

[packet] required fields captured:
         case_id=present
         ticket_id=present
         customer_question=present
         evidence_ids=present
         draft_response=present
         approval_required=present
         blocked_action=present
         cost_summary=present
         resume_instructions=present

[quality] handoff_completeness=1.0
[resume] resumable_by_next_actor=True
[approval] customer-facing send remains blocked until manager approval
[hash] packet_sha256=604017d835dd6c9f...
[boundary] verified local handoff agent; no live Copilot Studio execution claimed